Primary Point

Summary

  • Online portal for primary care organisations: A dedicated online portal designed to meet the needs of primary care organisations, including general practices and Primary Care Networks (PCNs)
  • Developed by ML: Created by Midlands and Lancashire (ML), ensuring it meets the specific requirements of primary care providers
  • 24/7 access to compliant policies and procedures: Provides round-the-clock access to up-to-date, compliant policies, procedures, toolkits, and other essential services
  • Reduces administration, freeing up time for patient care: By streamlining administrative tasks, the portal allows healthcare professionals to focus more on patient care

Primary Point is an online portal that provides fast and easy 24/7 access to up-to-date, compliant policies, procedures, toolkits, and other services. It allows documents and templates to be personalised with customer organisation’s information and logo and ensures compliance with the latest legislation. It helps to reduces administration, therefore freeing up time for patient care.

Key features:

  • Ready-made templates and personalised stationery: Offers ready-made templates and stationery that can be personalised with the organisation’s information and logo, ensuring professional and consistent communication.​
  • Compliance with latest legislation: Ensures all policies and procedures comply with the latest legislation, including the NHS Act 2006, Health and Social Care Act 2012, and Data Protection Act 2018.​
  • Accessible via secure website and mobile app: The portal is accessible 24/7 through a secure website and mobile app, providing flexibility and convenience for users.​
  • Reduces day-to-day administration: Significantly reduces the time spent on administrative tasks, allowing healthcare professionals to dedicate more time to patient care.

Benefits

  • Access to ML services (bronze, silver, gold packages): Offers various service packages (bronze, silver, gold) that provide access to ML’s expert services and support.​

  • Expert advice and guidance: Provides access to specialist advice, guidance, and information to help organisations manage their operations effectively.​

  • Regularly updated policies and best practice documents: Ensures that organisations have access to the latest policies and best practice documents aligned with legal requirements, keeping them compliant and up-to-date. Covers NHS Act, Data Protection Act, and more; best practice governance documents, procedure notes, toolkits, and user guides; standard letter templates and specific issue guidance.​

  • Deployed to 900 GP practices for IG Domain: Currently used by 900 GP practices for information governance, demonstrating its effectiveness and reliability.